Our Trade-in Policy will take your old appliance off your hands and either repair it or ensure it goes to a proper end-of-life waste management facility. If we are able to repair your old appliance, we’ll give you a credit that can be applied towards any new appliance available on our website. Together, we can improve our communities and lessen our impact on the planet.

Please contact us at 1 833 514 2254, support@22kg.ca, or click on the chat icon at the bottom right of your screen with any Trade-In Policy inquiries.

In the event where your appliance is still valuable, you may inquire about our credit towards picking up your old or in need of a new home appliance. In this case, reach out to customer service with a clear (not foggy) front picture, an interior picture and we will assess the value of your item. It is important to note, only pre-approved items will be issued an agreed upon value which will be deducted from the purchase of your new items from us.